Data Controller

ECOOFACTURA
Legal representative: Grupo Solar Electric S.L. B09626862
Address: Calle Reserva, 41 – Office 24, 29130 Alhaurín de la Torre (Málaga)
Email: info@ecoofactura.com
Phone: 951 461 594
Website: www.ecoofactura.com

How we have obtained your data

Provided directly by the data subject: If you are a current or potential customer, or simply a user of our website, you have provided us with your data, either offline or online, when requesting our services in order to maintain the contractual relationship with you or when contacting us to request information.

When you provide us with your personal data, you warrant that you are authorized to provide this information and that it is true, accurate, and up to date, that it is not confidential, that it does not violate any contractual restrictions or third-party rights, and you undertake not to impersonate other users.

Automatically obtained when visiting our website: If you have provided your data through this website, we collect information, for example, when you access the page, register as a user, complete any form containing personal data, or communicate with us directly by email.

When you visit our website, data is sent from your browser to our server to optimize our services and improve your user experience, for example, when you access the page or when you log in to our services through third-party services such as social networks or Google.

Such data may be collected and stored automatically by us or by third parties on our behalf. This data may include:

• The user's IP address
• The date and time of the visit
• The URL of the site from which the user comes
• The pages visited on our website
• Information about the browser used (browser type and version, operating system, etc.)

We may process and record such usage, sessions, and related information, either independently or with the help of third-party services, including through the use of cookies and other tracking technologies such as flash cookies and web analytics.

Our website includes connectors to social networks. When you choose to interact with us through a social network, ECOOFACTURA cannot be held responsible for the privacy settings chosen by the user. The social network may report your IP address or which page you are visiting on our website, and may set a cookie to enable it to function properly.

For example, your name may appear in the “likes” you give or in the comments you post on our page on a social network. If you do not want your personal data to appear associated with those “likes” or comments, adjust your privacy settings to prevent it, pseudonymizing your data (for example, by using an alias that does not reveal your first and last name).

If you log in to a social network during your visit to our website, the social network may add that information to your profile, and such information will be transferred to the social network. If you do not want this data transfer to take place, log out of your social network session before visiting our websites or mobile applications, as we are not in a position to influence this collection and transfer of data.

If the user, through our official page on a social network, decides to publish or share texts, photos, videos, and other types of information or content, they shall be solely responsible for ensuring that such content complies with the applicable legal regulations. We remind you that, with regard to other people’s data, you must respect their privacy, taking special care when communicating or publishing their personal data.

Only the data subject may authorize the processing of their personal data. The user may only publish on this page, or on our official social media pages, personal data, photographs, information, or other content that they own and that belongs to them, or for which they have obtained authorization from third parties.

If you provide us with or publish third-party data, it is your responsibility to have the prior and express consent of those third parties to use it, to communicate it to us and to publish it, and it is your responsibility to inform them about the processing of their data by ECOOFACTURA or about its publication by you.

In any case, ECOOFACTURA may remove from its website or its social media pages any content published by the user when it is detected that it violates applicable legislation or the provisions of this privacy policy.

Social networks are not hosted directly on our services. Your interactions with them are governed by their policies and not by ours. Read the privacy policies of those social networks for detailed information about the collection and transfer of personal data, your rights, and privacy settings.

Third-party data

With regard to other people’s data, you must respect their privacy and take special care when publishing or communicating their personal data.
As a user, you can only provide and consent to the processing of your own personal data, not that of third parties. If you provide us with third-party data, you are disclosing personal data and it is your responsibility to have the prior and express consent of those third parties to use it and provide it to us, in addition to informing them about their inclusion in our files.

Publishing third-party data without their consent may infringe, in addition to data protection regulations, the rights to honor, privacy, and one’s own image of such third parties, rights whose protection is governed by the provisions of Organic Law 1/1982, of May 5, on civil protection of the right to honor, personal and family privacy, and one’s own image.

Purpose

We may process the data for different purposes, for example:

a) If you are a current or potential customer, to maintain contact and communication with you, manage the contractual and/or commercial relationship, including after-sales and warranty services.
b) If you are simply a user of our website or the sender or recipient of an email, to maintain contact and communication with you and to manage the requests you make to us online.
c) If you provide us with your CV data or send us your CV, to contact you and manage the recruitment processes we carry out.
d) To conduct opinion and/or satisfaction surveys and to send you, via electronic communications, information about our activities, products and/or services.

If we already have a prior contractual relationship, such communications will be sent on the basis of our legitimate interest. Otherwise, we will only send you this type of communications if you expressly authorize us in the corresponding forms.

All electronic communications will include the option to unsubscribe. If you choose to do so, we will stop sending you this type of communications.

Retention period

The personal data you provide to us will be kept as long as you do not request its deletion. Even after such a request, we may keep it for the necessary time, restricting its processing, solely to comply with legal and contractual obligations, or for the statutory limitation periods applicable to potential liabilities and claims.

Legal basis: The legal basis that legitimizes us to process your data may vary:

Contractual or pre-contractual relationship, when you are a current or potential customer or supplier.
Consent, when you voluntarily contact us through the website or send us your CV. You may withdraw your consent at any time by writing to info@ecoofactura.com, although withdrawal may affect how we address your request.
Compliance with legal obligations, such as those arising from tax regulations or fraud prevention.
Legitimate interest, to conduct satisfaction surveys and send information about our services, provided that there is a prior contractual relationship.

Recipients: The data you provide may be disclosed to third parties only for purposes directly related to the controller’s legitimate functions, such as:

Transport companies responsible for the logistics of sending and delivering documentation.
Banking entities for the management of collections and payments.
Public administrations or competent bodies when there is a legal obligation to disclose data.
Partner companies or energy marketing companies with which we work to optimize bills.

International transfers

If ECOOFACTURA uses service providers located outside the European Economic Area (for example, web hosting or email marketing tools), it will select only those that ensure an adequate level of protection of personal data, through standard contractual clauses or internationally recognized certifications.

Rights

You may, where applicable, exercise your rights of access, rectification, erasure, restriction, and objection to processing, as well as the right not to be subject to decisions based solely on automated processing of your data,
at the postal or email address indicated at the beginning of this privacy policy; in both cases, by means of a written and signed request enclosing a copy of your DNI, passport, or other valid document that identifies you.

If your data changes, you must notify us at the same address, and ECOOFACTURA declines any responsibility if you fail to do so.

Right of access: you may ask us what personal data we are processing and even request a copy of it.
Right to rectification: you may ask us to correct inaccurate personal data or to complete incomplete data, including by means of an additional statement.

Right to erasure: (right to be forgotten): you may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, you withdraw your consent, the data has been processed unlawfully, or in compliance with a legal obligation.

Right to restriction of processing: you may request restriction of the processing of your data, in which case we will only keep it for the exercise or defense of claims.

Right to object: you may object to the processing of your data if such processing is based on the controller’s legitimate interest or is carried out for advertising purposes.

Once we receive any of the above requests, we will respond within the time limits established by law. You may lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that your rights have not been properly addressed.
For more information about your rights and the forms for exercising them, you can visit www.aepd.es.

Categories of data

The categories of data we process are: identification data; professional data; economic and financial data; transactions of goods and services.